When we originally started changing to Think Apartments, we carried out research amongst both leisure and corporate travellers to ascertain their understanding of serviced apartments and whether they would use our apartments as an alternative to traditional hotels.
It was soon clear that serviced apartments, particularly when used as a short-term option were misunderstood by a large majority of the people we spoke with. There were many barriers to preferring us to traditional hotels, but the major themes were repeated over and over.
- Is linen provided, how about towels?
- Do I need to make a deposit?
- Do I pay need to pay the electricity, gas and rates?
All slightly different, but they are all answered simply.
A Think serviced apartment is exactly like a hotel, pay like a hotel, check-in and check-out like a hotel, in fact it is exactly like a hotel, except that you have the freedom and independence of your own apartment together with a kitchen and lounge area.
What’s also interesting is that these are the same questions that our reservations team are asked on a daily basis…
Is there anything that you want to know about Think’s apartments? Leave a comment and let us know.